Communication is key to the way any business or charity operates, either internally, to other businesses or the public.
Having an organised set up and system for every single chosen communication channel allows your company to run smoother, boost productivity and reduce stress.
High quality communication channels allows staff to interact more effectively with their colleagues, existing customers and any enquiries. A disorganised set up means a phone call could be missed, or an email could be lost.
We have found disjointed email systems and temperamental phone lines can create stressful working environments, as employees cannot do their job to the best of their ability without the right set of tools. As well as having the right equipment to communicate properly, having an efficient protocol for communication is important to having a good set up.
For email organisation, we recommend Office 365 & Outlook. It’s the best product on the market, easily integrates with other Microsoft applications and gives the user the best experience possible. Many companies worry about the potential downtime when migrating email systems, but we have a proven track record of completing it with minimal effect on business operation. Read a case study here
Phones are a very important part of your workplace and you will be using them a lot daily. This means having a quality set up with good handsets is a worthwhile investment. Find out more about 3CX and VoIP – the best future-proof phone system
Changing your communication methods can be daunting – but if you are worried they aren’t working in the best way possible, get in touch with us.
We can complete a free, no obligation review of your organisation’s communication set-up (and more)