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Communication Is Key

Communication is key to the way any business or charity operates. This is either internally, to other businesses or the public.

Having organised business IT systems for every single chosen communication channel allows your company to run smoother. It also boosts productivity and reduces stress.

High quality communication channels allows staff to interact more effectively with their colleagues, existing customers and any enquiries. A messy set up can result in a missed phone call, or a lost email.


Disjointed email systems and temperamental phone lines can create stressful working environments. As a result, employees cannot do their job to the best of their ability. As well as having the right equipment to communicate properly, having an efficient protocol for communication is important to having a good set up.


For email organisation, we recommend Office 365 & Outlook. It’s the best product on the market, easily integrates with other Microsoft applications. It really does give the user the best experience possible. Many companies worry about the potential downtime when migrating email systems. However, we have a proven track record of completing it with minimal effect on business operation. Read a case study here


Phones are a very important part of your workplace and you will be using them a lot daily. Therefore, having a quality set up with good handsets is a worthwhile investment. Find out more about 3CX and VoIP – the best future-proof phone system

Business IT systems at IT-Works

Changing your communication methods can be daunting – but if you are worried they aren’t working in the best way possible, get in touch with us.

We can complete a free, no-obligation review of your organisation’s communication set-up (and more). Head to our website today for more information on business IT systems. Or, call 0121 2700808 to speak to a member of our helpful and friendly team.

If you have found this blog helpful, then you may wish to read our previous blog on Phishing Scams.

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